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an I exchang it or refunded, or AS at Namdaemun Market in KOREA?
Will it work if you think about doing business or starting a shopping mall? You might be worried.
You are very worried that You might fail to choose a design. Just in case, it doesn't work out or because it's your first time.
Then, you may wonder if the products purchased at Namdaemun can be exchanged, refunded, and AS.
The answer is…exchange 🔺, refund ✖️, AS: O
There are cases where exchanges are sometimes made, but I can say that there are only few case. The wholesalers don't exchange products even if you're an regular buyer who has been trading consistently.
However, if you request an exchange within one or two days as soon as you buy it, there are few wholesalers that can exchage it.
However, most people who have a business at Namdaemun market do not ask for an exchange because they know that the exchange request is not common sense?
After you bought it, you can request an exchange due to a defect.
Due to the nature of the wholesale market, it will be difficult for wholesalers if retailers buy them recklessly and ask them to exchange them later. I don't think there's a wholesaler who will survive.
There is no refund policy either. I've never personally thought about requesting a refund in the wholesale market, so just think that it's not allowed.
After placing a order, wholesalers often start to produce it for customers, but if they request a refund, it is not compatible with the wholesale market transaction environment, so a refund is not possible.
Of course, AS is okay. Most wholesalers can do AS. However, if the product is too old or if it is a consumer fault, There are some small AS fee. Of course, AS is not possible if there is no material for repair, but most of them do AS.
In my experience, I bought it and I often found that the cubics were missing or the pearls were missing. At that time, of course, if you bring it to the wholesaler, they change it right away.
So you don't have to worry too much about the AS when you sell it. However, this is the case when the product itself is defective.
There were cases like this. I sold it at the store, but a few months later, the customer said that the cubic came out while using it. Or you may have requested an AS because of discoloration.
Then retailers come to Namdaemun market with such customer AS products, but in fact, if the cubic comes out, they can put on a cubic of a similar size, and if it discolors, They put product under plating progress.
However, if you re-plate it, the cubic may fall out, so wholesalers don't like it very much. Also, I have to pack AS products separately for repair, and if I put it into the plating progress, I also have to request a plating factory separately, and sometimes the factory lost it while re-plating, so the wholesaler doesn't like it.
Anyway, I can say that wholesalers basically do AS.
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